Emergency Response

OUR SERVICES

Emergency Response

We prioritise responsiveness at all times – it’s part of our commitment to your security. But swift action is never more important than in an emergency situation – and you can rely on Kopek to provide it.

Out-of-hours activations, unexpected alerts and potential unauthorised entries can be difficult and inconvenient to deal with. Our emergency response service – which works side-by-side with our keyholding offering – ensures that you don’t need to worry about this aspect of maintaining secure premises. We have you covered.

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Upon any alert, our emergency response professionals will arrive rapidly and perform careful but quick assessments, rectifying the situation wherever possible and safe. In cases of unauthorised entry, our team will determine the cause of the activation, re-secure the premises and reset the alarm. Where necessary, we can call your selected emergency repair service. In the case of a major incident, the appropriate emergency services will be contacted – and our teams will remain in situ until they arrive.

Not only does all this ensure that your business needs to worry no longer about attendance at emergencies; not only does it provide key expertise exactly when needed; it significantly reduces the potential for escalation, and for further damage and theft. In short, it keeps you and your premises safer. Call us today to start feeling more secure in every emergency.

What we do

Related Services

Drug and alcohol testing

Kopek offers drug and alcohol testing that utilises state-of-the-art technology and highly trained personnel to conduct in situ drug and alcohol tests that can be relied on to demonstrate the absence of drugs and alcohol.

Detection Dogs

We respect our dogs for a reason: they are the best at what they do! Our detection dogs have proven this to be the case again and again.

Security Dogs

We bring the same emphasis on attention to detail, de-escalation and quiet efficiency to all of our dog-handling services.

Manned Guards

We’re a human-level business: we believe that treating staff and clients like people achieves more productive relationships – and more secure sites.

Keyholding

At Kopek Facilities Management, we take the safety of our clients seriously. Keyholding makes that commitment literal: we take on the responsibility of being your back-up, your fail-safe; you entrust your keys to us for … well, safe-keeping.

High Value Vehicle Escorts

Not all loads are created equal – some are more valuable than others. When your HGV is carrying a cargo that counts, our High-Value Vehicle Escort services are there to provide the practical defences – and the visible deterrents – that are needed to be sure valuable goods reach their destination.

Close Protection

Physical security guards provide a range of services: they are a visible deterrent and an emergency response team; they can prevent injury and loss, deal with harassment or damage.

Mobile Patrols

When it comes to security, sometimes there’s a lot of ground to cover. That’s where mobile patrols can come into their own, offering a visible presence across a distributed area.

Void Property Inspections

Vacant properties have security concerns all of their own – and many insurance companies understand this, requiring vacant property inspections as a term of their policies. We understand that this is an important responsibility – and we deliver void property inspections that do more than tick a box.

Events & Stewarding

Our approach to events and stewarding is full service: every element of our capacity can be deployed to any event: from manned guards to dog handlers, emergency response teams to mobile CCTV towers, we look at every aspect of an event to understand exactly what shape our security approach should take.

Emergency Response

Logistics

It’s logistics that makes the world go around. Fleets of trucks – and of truck drivers – ensure that cargoes reach their destination, on time and on budget, so that consumers can access the goods they need. And logistics security ensures they get there safely.

Fire Marshalls

Keeping people and properties safe from fire is among the most important – and fundamental – responsibility our clients have. At events and sites across the country, they trust us and our fire marshals to make sure that everything is as it should be – and the potential for damaging incidents is eliminated.

Alarm Response

We’ve all seen it happen: an alarm sounds at a premises for what can seem like hours, and no one seems to care. Needless to say, this isn’t what alarms are for – they are meant to elicit a response. Don’t let your property go untended – line up an alarm response service you can trust.

Maintenance

We’ve all been there: not attending to a little job – not even noticing it needs doing – is fine for a while, but eventually leads to a big problem. A large leak or a serious stock shortage; a larger bill or more disruption. Maintenance matters because you shouldn’t have to notice it.

Groundskeeping

Outside space matters. Not only is it often practical – from parking lots to muster points – it also often improves working lives and enhances productivity. From green spaces to break-out areas, your grounds are an integral part of your estates and facilities.

Office Management

An office isn’t just a functional space. It’s an environment, too – and one in which your teams should feel comfortable and motivated. That’s where office management services can help: we handle all the details of office life so you and your staff can focus on the work ahead.

Commercial Cleaning Services

Your premises matter to your business, and they matter to your teams. A clean, tidy and appropriately maintained premises is safer, more efficient – and can even drive sales. In other words, at Kopek Security and Facilities Ltd, we understand that high-quality commercial cleaning services aren’t a nice-to-have; they’re non-negotiable.

Service with a smile

As part of this service, if necessary, we can liaise with your chosen emergency repair company to re-secure the premises, minimising disruption.